Locked out?

If you know where your key is, please go back and get it. If you have a housemate, call them to see when they’ll be home to let you in. Unfortunately our staff is not available to unlock your door 24/7. Ace Security is on call 24/7, and you can reach them at 607-273-8840. They will charge you at least $65 to unlock your door, and you will need to pay them immediately via credit card, cash or check.

Prevent future lockouts. Make a copy of your key(s) and hide it unlabeled in a place no one else will find it near your apt. Make a note of where you hid them so you don’t forget. Set it up as a contact in your phone, etc. Agway, Home Depot, Lowes, and The Commons Market are some places that copy keys.