Good to know: Columbia


  • Electric and Gas are paid by tenants.
  • Electric meters are separated by apt number
  • Before your lease begins, you can set up your electric and gas service to start on your lease start date.  Follow the steps on how to set up your electric and gas here.
  • NYSEG Meter Numbers:
    Apt 1 (Triple Bedroom) – 42331861
    Apt 2 (Single Bedroom) – 99989566
    Apt 3 (Single Bedroom) – 39764562
    Apt 4 (Single Bedroom) – 43067629


Laundry room code is 3388. Please do not leave empty laundry bottle containers, etc in the laundry room. Whatever you bring in, you take out.

Watch this video on how to use a coin-op laundry machine/dryer.


The house wifi is in the basement staircase accessed through the apt 1 kitchen.

  • Username: TRH BASE
  • password: truerenewhomes



Each apartment has a numbered trash can with a lid and a recycling bin. Please put all of your trash and recycling in the containers with your apt number on them. One yellow trash tag should be attached to your full trash can when you put it out. You can buy more trashtags at the Cornell Store, Wegmans, The Commons Market on Aurora St, etc. This recycling info video is helpful.

Please put Wednesday night trash pickup as a recurring event on your calendar and make sure you bring your trash can and lid and recycling container back beside the house on Thursday mornings. It is dangerous to leave them out past Thursday because they can roll into the street. And please keep the trash and recycling containers out of the path back to the laundry room, especially during winter when snow will be shoveled from the sidewalk beside the house.

Recycling pickup is every other week. You can always take recycling to the dump for free and find out when your recycling gets picked up here:
Thermostats for the whole house are in each apt. It is important that you leave your windows closed for the duration of the heating season. If you open your window, the hot air escapes, the furnace works harder, and someone else in the house gets too hot in their apt. Please keep your windows closed October – May.
Note: The Apt 4 heater makes a quiet sound even when set to “off” unless the gas valve is also shut off. There is no danger. It’s just an excessively loud pilot tube.
  1. If multiple lights and/or outlets go out in your apt all at once, you probably had too many things using electric at the same time. It could be a toaster, hair dryer, coffee maker, microwave, space heater, or AC are plugged into the same circuit and some were being used and then the fridge motor kicked on. Notice what appliances were being used when the electric went off, and try to avoid having those all of those appliances on at the same time again. There are a couple ways you might be able to get it back on quickly:
    1. Look for the GFI (aka GFCI) outlets in your kitchen and bathroom. Press the GFI reset button on the outlets just in case whatever lost power (could be a ceiling light or something plugged into an outlet) is on that circuit and the GFI tripped. GFI outlet reset buttons can be hard to press with just fingers. If the reset button is popped out, try unplugging the item that is plugged into the outlet and use the metal plug to press the reset button in.
  2. If there is no GFI outlet involved,go to the basement and reset your breaker with an orange band. Just flip that one circuit to one side, and then back to it’s original position. That’s it. Please watch the video and follow the instructions carefully. You’ll need to get permission to enter apt 1 in order to get to the basement. You can call and text management or email tenants in Apt 1 directly to ask.
  • Carla: (607) 261-1949‬


A light bulb is out? Please watch this video and follow the instructions carefully.

Toilet clogged? Please watch this video and follow the instructions carefully. If that doesn’t fix the problem, please submit a repair request.

Visit our Resources for Renters page for more.


Need something fixed in a few days? Please follow the steps on How to make a repair request

Note: Tenants are responsible for putting new batteries in chirping smoke detectors and carbon monoxide detectors. Tenants are responsible for replacing non-working lightbulbs.

Smoke or Carbon Monoxide Detector Chirping or Beeping? Here’s What to do


For a real emergency: 911

Ithaca Police Dept: (607) 272-9973

If you need something related to the house urgently call this number and include your name, address and apt #, and concern:

  • ‪Carla at 607-261-1949‬