Need something fixed in a few days? Please follow the steps on How to make a repair request
Note: Tenants are responsible for putting new batteries in chirping smoke detectors and carbon monoxide detectors. Tenants are responsible for replacing non-working lightbulbs.
For a real emergency: 911
Ithaca Police Dept: (607) 272-9973
If you need something related to the house urgently call this number and include your name, address and apt #, and concern:
- Carla at 607-261-1949
GAS AND ELECTRIC
- Electric and gas is paid by tenants.
- Electric meters are separated by apt number
- Before your lease begins, you can set up your electric and/or gas service to start on your lease start date. Follow the steps on how to set up your electric and gas here.
TRASH AND RECYCLING
Please put Wednesday night trash pickup as a recurring event on your calendar and make sure you bring your trash can and lid and recycling container back behind the house on Thursday mornings.
Recycling pickup is every other week. You can always take recycling to the dump for free. https://recycletompkins.org/
- The driveway is reserved for the tenants in Apt 1
- The parking on E. Spencer is 24 hours Monday – Friday. There is more info here: Parking in the City of Ithaca
If multiple lights and/or outlets go out in your apt all at once, you probably had too many things using electric at the same time. It could be a toaster, hair dryer, coffee maker, microwave, space heater, or AC are plugged into the same circuit and some were being used and then the fridge motor kicked on. Notice what appliances were being used when the electric went off, and try to avoid having those all of those appliances on at the same time again.
- Look for the GFI (aka GFCI) outlets in your kitchen and bathroom. Press the GFI reset button on the outlets just in case whatever lost power (could be a ceiling light or something plugged into an outlet) is on that circuit and the GFI tripped. GFI outlet reset buttons can be hard to press with just fingers. If the reset button is popped out, try unplugging the item that is plugged into the outlet and use the metal plug to press the reset button in.
- If there is no GFI outlet involved, go to the basement and reset your breaker with an orange band. Just flip that one circuit to one side, and then back to it’s original position. That’s it. Please watch the video and follow the instructions carefully.
How to Increase and Decrease Heat to Radiators? Please watch the video and follow the instructions carefully.
A light bulb is out? Please watch this video and follow the instructions carefully.
Toilet clogged? Please watch this video and follow the instructions carefully. If that doesn’t fix the problem, please submit a repair request.
Visit our Resources for Renters page for more.