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Recent Tenant Reviews

I loved renting from True Renew. Alicia and Carla were always so nice, and I can’t overstate how reassuring it was to be able to email or text an actual human being when I had an issue (seriously, compared to my current experience renting from a large faceless property management company, I didn’t know how … Continue reading Courtney D. in August, 2024 →

― Courtney D. in August, 2024

Carla, Alicia, and Mike were all fantastic to rent from! They were very attentive and helpful. Thank you so much!

― Bridget M. in July, 2024

This is my second year renting with True Renew, and it’s been wonderful. The landlords are friendly and responsive to their tenants’ needs. I am very happy with my living situation and would recommend True Renew to anyone looking for apartments in Ithaca!

― Stacie D. in August, 2023

BEST landlords & management company in Ithaca. I’ve heard so many horror stories but true renew were always super quick to respond (shout out to Mike), had even helped me out with some personal logistics and just overall were always amazing. Their houses are always well maintained, incredibly reasonably priced and yes the absolute best. … Continue reading Melody M. in July, 2023 →

― Melody M. in July, 2023

Highly recommend True Renew for renting in Ithaca! Friendly landlords that care about their tenants. Very easy to communicate with. Definitely made moving to and living in Ithaca more enjoyable.

― Leon P. in July, 2023

I rented from True Renew Homes for a year and a half while in grad school and had a fantastic experience. My apartment was great and I could always count on the team at True Renew to handle anything that came up. They even puppy proofed my patio for me. Highly recommend!

― Liz M. in January, 2023

True Renew has an amazing team of dedicated people. They are organized, responsive, professional and they actually care about you as a person. By far the best rental situation I have ever had!

― Mark A. in June, 2022

My experience renting with True Renew could not have been better. The team is extremely respectful and responsive and genuinely wants the best for their tenants. I cannot recommend them enough!

― Audrey W. in April, 2022

The owners at 507 Buffalo are incredible. It is not often that you get prompt, thoughtful, caring homeowners and maintenance teams on properties in College towns. True Renew has made my experience at 507 Buffalo incredibly easy and pain free.

― David J. in April, 2022

True Renew Homes should be the standard for all Ithaca property management. Alicia and Jonah are great landlords and do their best to make sure that their tenants are happy. I’ve had nothing but pleasant interactions with them when they’ve come to check on the house or even around town. My experience signing for my … Continue reading James O. in November, 2021 →

― James O. in November, 2021

Alicia and Jonah were great landlords -10/10! Coming from over 700 miles away and being new to the area, True Renew made my time in Ithaca worry free-from finding a new place to always being prompt to meet my needs as a tenant.

― Kimberly F. in August, 2021

True Renew Homes are terrific landlords! Communication with them is straightforward, and they will promptly help with maintenance requests or any other issues. I had a fantastic time living in one of their apartments. I would recommend True Renew Homes to anyone looking for housing in Ithaca.

― Mateo D. in August, 2021

Alicia and Jonah were the ideal landlords. The tenant/landlord relationship can often feel strained or uneven in power, but they were always fast and attentive to my needs without being overbearing in any way. When I did finally move out they even gave me chocolate as a parting gift! I would genuinely recommend renting from … Continue reading Ananda B. in April, 2020 →

― Ananda B. in April, 2020

Alicia and Jonah are the nicest landlords anyone can have. They go out of their way to make sure your stay is comfortable, thereby ensuring that their house becomes your home as well.

― Arjun Shyam S. in April, 2020

Alicia and Jonah are dependable and friendly landlords. I am especially happy to be their tenant because of how easy it is to communicate with them and how quickly problems get resolved with their assistance.

― Hema S., 2016-present

The landlords are friendly and nice. They are quick to respond to any question or concern the tenants may have.

― George B., 2012-present

Alicia and Jonah Freedman are the best property owners I have rented from! They have great communication and are always on point if and when I need anything done. They are respectful and are always courteous!

― Jeriann S., 2017-present

The landlords at True Renew are absolutely fabulous! They are reliable, communicative and cater to residents in a way I have never experienced in Ithaca before. I will definitely be recommending their resources for future students.

― Chloe C. in June, 2020

Alicia, Jonah, and Carla are the most attentive and flexible landlords! They made the landlord / tenant relationship so easy to navigate by quickly responding to emails and making repairs. Last summer, my previous lease with another rental company ended a few days before my lease with True Renew Homes began. Alicia and Jonah made … Continue reading Cecilia B. in July, 2020 →

― Cecilia B. in July, 2020